Oh yes! It really has. It’s 1:25am it’s erev Pesach (that’s the day before Passover). Yesterday I spent most of the day sorting stuff as Passover starts Saturday night.
My Dyson hoover has been on the blink, so Stuart got on the phone to their customer service, spoke to a guy, who was wonderful, except our flipping fire alarm system was being tested and drove us barmy while trying to sort out the problem! The alarm stopped and we breathed a sign of relief as it’d been SO loud! That was short-lived as the alarm went off a second time! I’ll expound on the ‘reinstated’ fire alarm after the following which gives the history leading up to their installation in the first place.
When we first moved into this block of flats in February 2017, it was only a matter of a few months 14th June 2017, when we saw the news about the horrific fire at Grenfell Tower. We few residents, having set up a Facebook group, were chatting one evening shortly after the fire, saying that we’re also in a block of flats but we’ve not been given instructions regarding vacating the building in the event of a fire.
I took it upon myself to write on behalf of the few of us who were newly residing in the building was to ask, in light of the Grenfell Tower Fire, for us to be provided evacuation procedures and exactly where was the muster point that the residents were meant to make for when leaving the building? The terse response was “It’s a stay-put policy if the alarms go off”. Huh?! The fire alarms for the building only sound in the communal areas (meaning the hallway) and residents can’t hear those when they’re tested every Monday! They stuck by that instruction that we must stay put and that we had no right to hear fire alarms if they were set off elsewhere in the building!!!!
I continued to complain that, when the building’s fire alarms go off, we can’t hear them, even if the TV isn’t on. In spite of what our managing agents originally told us, that there was no need for us to hear them, they’re only for all the communal areas. I countered that with “but if there’s a fire in a part of the building, even if it’s not near to our flat, we should still be made aware of it?!” I even asked if the Fire Brigade had been invited to tour the building to ok the procedures they were telling us to adhere to and was assured that “everything was in order.”
In July 2021 Sinclairs informed us of fire remediation works which necessitated workmen coming into each flat and doing work on the balcony involving pulling up the decking; taking off the render installing a fire break then applying new render and refitting the decking. It turns out this work was required in order to obtain a signed EWS1 form. This is needed by mortgage companies and residents had been unable to sell their flats without this documentation in place.
The workmen duly came in, they installed another fire alarm on the ceiling just inside the living room and told us that it would only be operative while work was being carried out in the building to put in the fire breaks, then it would be turned off! I remember thinking it was stupid turning it off as we couldn’t hear the alarms in the hallway but who listens to me?
They had to move both of our settees away from the bi-folds and I’d had to move the trolley and all the small stuff of mine out of the way before they came in. They were here several days which was a real pain. They took down my Green Man from the wall and had said they’d put it back up but they never did!
The EWS1 form finally got sent out to residents in December of that year! On several occasions I mentioned about evacuation procedures.
In November 2022, Stuart wrote to Sinclairs advising them that the law recommended people with a disability should have a Personal Emergency Evacuation Plan (PEEP) and to ask that this be carried out on his behalf. They appointed a ‘safety advisor’ who couldn’t even be bothered to visit. In December 2022 he spoke to us on the phone following it up with an email containing a short questionnaire for Stuart to submit, asking about his mobility or lack of. His recommendation was that an Evac chair be provided by Sinclairs in the ‘refuge’ at the stairs nearest to our flat.
8th January 2024 email from Sinclairs:
Elstree House will operate an evacuation policy of STAY PUT, meaning only if instructed by the London Fire brigade or persons in authority should residents evacuate. The exception is a fire in your own flat described below or if there is any concern about your own safety.
Each residence has smoke detectors which are the resident’s responsibility and if they are not functioning, they should be serviced or replaced immediately. The front door to your flat is also your responsibility to maintain, you must not remove or tamper with the door in any way. The stairway is designed to be safe for escape throughout the course of a fire and is fitted with emergency lighting to aid escape.
Anyhow, my complaint was still ignored, that was until the 12th March. Resident on the ground floor had a fire behind an electrical socket. Fire Brigade came in – big shake up!! Not before time!


March 2025
Although our Elstree House Facebook group is OK for general communication between residents and messages from Tony, we felt that it was high time to have a WhatsApp group as it’s a much more ‘immediate’ way of keeping in touch, particularly after what happened with the fire which many of us knew nothing about!
Maxwell set up a WhatsApp group and made me co-admin. Most of the residents have signed up to it and I think it’s a relief for us all to know that we are all contactable if something bad happens in the building!
Remember the secondary fire alarm system the sounders for which are in all the flats which they turned off after the works to install the fire breaks in the flats? They’ve now installed a second fire alarm panel in Reception which links up to those sounders which are now reinstated.
Further, we NOW have been emailed revised evacuation procedures with instruction to immediately vacate if the alarms go off. AND ABOUT TIME TOO!
Phew! I spent the rest of the day, on and off, sorting the cupboards, moving the chametz milk and meat crockery into the dishwasher (which we don’t use and thankfully we don’t because that’s another story!)
I’ve cleaned the empty cupboards brought down just enough crockery from the Pesach sets for the pair of us. The saucepans and frying pans take up too much space in there but don’t know where else to put them. I made an executive decision that we won’t do anything with the cutlery drawers. We’ll keep both the milk and meat cutlery on the table, we’ll wash up as we go for the 8 days.
This year is problematic because Erev Pesach is Saturday (today 😥 ) which means frummers have to cook and prep Friday because it can’t be done on the Shabbat. Whilst that’s no big deal for us, we’re singing in Shul on Shabbat and we’ll be swapping over in the afternoon after our schluf. 2nd executive decision that we’ll use disposables for Saturday day then use the Pesach stuff. Stuart had wanted me to agree to disposables for the whole 8 days and THAT WASN’T going to happen! The plates I could probably cope with but plastic cutlery – have you ever tried to cut fish or meat with plastic knives and forks? They just break!
Washed up our dinner things which are draining and will go in the dishwasher. Breakfast for Stuart will be plastic plates. I agreed to have a banana. I don’t normally “do” breakfast as I’m trying to stick to the 16+ hours fast overnight in an attempt at autophagy. Problem is I frequently get up in the night with the ‘munchies’ and my go to of late has been the sliced Maasdam cheese which I can’t seem to get enough of!
OK, what’s this about the dishwasher?
I’m so glad you asked. Oh no, you didn’t. Well I’ll tell you, anyway.
We’re sitting with our recliners up, relaxing in front of the TV enjoying whatever it was we had on the screen. It was a few minutes before 8pm. The TV goes off as do the lights! What happened? We hadn’t moved. We certainly hadn’t turned anything on that would’ve cause a fuse to trip! Found the torch in the cupboard and went to the fuse board, necessitating moving the IKEA box with the washing onto the floor. It seems all the fuses are now labelled – don’t know how that happened but anyway. I put a message on WhatsApp, it didn’t affect the rest of the building – we’d already opened our door to ascertain that the hall lights were on! Valerie suggested finding out if Mehdi was in. Thankfully he was and came down, took one look at the fuse board and said it was the dishwasher that had caused the board to trip. We don’t use the dishwasher, haven’t for months now! Anyway he came and turned off the wired in dishwasher switch in the kitchen and everything is back up and running. He said he’d try and find some time to come and see if he could troubleshoot.
However, in the light of what happened in the ground floor flat, we’re NOW wondering whether this isn’t just a similar problem?!
Our flat is one of the three on our floor that are going to be inspected following the issue with the ground floor flat:
Further to recent correspondence, we can confirm that the Level 4 Intrusive Inspection is scheduled to take place from Monday 14th April. We anticipate that engineers will be on site for two consecutive days, with the initial investigation works taking place on Monday (including the making of access points and surveying the voids) and then the reinstatement works to take place on Tuesday.
If a third day is required, we will of course revert with an update as soon as we are made aware.
Please see attached document which explains the inspection procedure.
Engineers will be on site between 9am and 5pm completing the inspection.
They will begin on the ground floor and work their way up the building throughout the day.
I love how Mr Segal’s duplex got included in the list of flats to be visited. On our floor it’s flats 11 and 15 and ours that’ll receive a visit. We’re definitely mentioning the ‘dishwasher’ issue with them!

